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Help centre

How to run your studio on elastudio, from your first class to your monthly reports.

Sign in to the admin with a password

Owners, admins, front desk and teachers can add a password. It always works together with a 6-digit code from an authenticator app on your phone, so a stolen password alone never opens the admin.

You never need a password: a code or a link sent to your e-mail, or Google, always works. If you prefer a password, add one together with two-step verification (a second check where an app on your phone shows a new 6-digit code every 30 seconds). Your password opens the admin only with that code.

Add your password

  1. Sign in with a code, a link or Google. The next steps need a sign-in from the last 10 minutes.
  2. Open My profile (your picture or initials at the bottom of the menu) and choose Sign-in and security.
  3. Set up Two-step verification first. See Set up two-step verification.
  4. Under Password, select Create a password. Use at least 10 characters, not your e-mail address, and select Save password.

You have one password for every studio where you have a profile, as staff or as a member. Once two-step verification is on, that password always asks for the code too, at every studio.

Sign in with it

  1. On your studio’s sign-in page (elastudio.app/your-studio/login) or at app.elastudio.app, type your e-mail and select Use my password.
  2. Type your password and select Sign in (or Continue at app.elastudio.app).
  3. Open your authenticator app and type the 6-digit code it shows for elastudio. Each code works once.

The code step only appears after a correct password. A wrong password always gets the same message, for your safety. The password is only ever typed on elastudio’s own pages, never in the booking blocks on a studio’s website.

Change or forget your password

  • Within 10 minutes of signing in with a code, a link or Google, select Change password: you do not need the current one. This is also how you replace a password you forgot.
  • Later, change it with your Current password.
  • Every change signs you out on your other devices and sends you an e-mail.

Good to know

  • Without two-step verification, your password does not open the admin. It still works for your own member account at a studio, if you have one.
  • A code by e-mail and Google never ask for the authenticator: they are your way back in if you lose your phone. See Lost your phone?.

Updated October 13, 2026

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